These Terms of Service are subject to Redeem’s Privacy Policy.

You agree to provide accurate and complete information when you register with, and as you use, the Redeem Platform (unless you do so as a visitor) and you agree to update such information to keep it accurate and complete. You agree that Redeem may store and use any information you provide for use in maintaining and administering your user account.

By using the Redeem Platform, you agree that we may collect and use your personal information in accordance with our Privacy Policy. In addition, you agree any personal information we collect may be transferred to Redeem’s related body corporate or to any Merchants or Channel Partners.


Purchase of goods and services

Any products or services you purchase in connection with the Redeem Platform are not purchased from Redeem, rather they are purchased from the Merchant. Redeem’s role is purely as a marketing or electronic media platform for Merchants who are promoting their business through our proprietary Redeem Platform.

You acknowledge that the Merchant is the seller of the products and services and is solely responsible for the provision of any goods, services or benefits which you believe you are entitled to.

Jurisdiction and agreement

These Terms of Service are governed by the laws of Victoria, Australia and you irrevocably submit to the exclusive jurisdiction of the courts of Victoria, Australia.

These Terms of Service constitute the entire agreement between Redeem and you in relation to the use of the Redeem Platform and supersede all other (prior or contemporaneous) communications or displays whether electronic, oral or written, between us and you in relation to the Redeem Platform.

Your use of the Redeem Platform is conducted electronically, and you agree that we may communicate with you electronically for all aspects of your use, including sending you electronic notices. The provisions of these terms and conditions which by their nature survive termination or expiry of these terms and conditions will survive cancellation of your registration or termination or expiry of these terms and conditions.

If any parts of these Terms of Service are held to be unenforceable, the unenforceable section is to be given effect to the greatest extent possible and the remainder will remain in full force and effect.

Contact us

If you have any questions regarding the terms and conditions, you can contact us using support@redeemrewards.com.au and we will endeavour to promptly respond. You can alternatively contact Redeem by calling 1300 946 227.